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Vtb 24 Bank Review

"Despite being one of the larger online brokerages in the industry, Vtb 24 Bank's customer service leaves much to be desired. Many customers report long wait times and unhelpful customer service representatives - leaving many to wonder if Vtb 24 Bank puts their customers first?"

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Vtb 24 Bank: An Overview

Vtb 24 Bank is one of the leading banks in Russia and the former Soviet Union. Founded in 1990, it is a subsidiary of VTB Group and provides services to both private and corporate customers. It offers a range of services, including deposits, investments, loans, mortgages, insurance products and more.




Vtb 24 Bank was founded in 1990 by the Russian government. It has been a subsidiary of the VTB Group since 2008. The current Chairman of the Board of Directors is Andrey Kostin.

Public Opinion

Overall, Vtb 24 Bank has a positive reputation among its customers. Many users have praised the bank’s wide range of services, competitive rates and secure system with multiple layers of encryption. However, there have been some complaints about its limited international presence, restrictions on certain transactions and lack of access to English-speaking support staff in some parts of the world.

Newsworthy Events

In 2017, Vtb 24 Bank became the first Russian bank to launch an international money transfer service using Apple Pay. In 2018, the bank was ranked second in the Russian banking sector in terms of net profit according to data from the Central Bank of Russia. In 2019, the bank was listed by Fitch Ratings as one of the most reliable banks in Russia. In 2020, Vtb 24 Bank partnered with Mastercard to launch a contactless payment system for its customers.