BrokAIr Reviews

moomoo Review

Moomoo appears to offer a great selection of online trading tools and services, but their customer service is surprisingly subpar. Are they too focused on the technology and forgetting about the customer?

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Overview of Moomoo

Moomoo is an online brokerage founded in 2017. It offers a suite of investing and trading tools, including commission-free trades, advanced charting and analysis, access to research from third-party providers, and the ability to trade on multiple global markets. The company is based in Hong Kong and caters to traders in the Asia-Pacific region.

Pros

Cons

Founders

Moomoo was founded by Andy Tse and Thomas Tsang in 2017. Tse is a veteran of the finance industry, having worked as an analyst at Goldman Sachs and as a director at AIA Group. Tsang is a former corporate finance executive at AIA Group and a private equity investor.

Public Opinion

Overall, public opinion of Moomoo is positive. Users praise the low fees, fast execution speeds, and user-friendly interface. Some users have complained about limited customer service options and lack of U.S. stocks or ETFs, but these are minor issues compared to the overall positives of Moomoo.

News Events

In February 2021, Moomoo announced that it had received approval from the Securities and Futures Commission (SFC) of Hong Kong (HKSFC) to become a licensed corporation under the Securities and Futures Ordinance (SFO). This was a major milestone for the company, as it opened up access to more markets and increased trust among customers. In April 2021, Moomoo announced its launch in Singapore, becoming the first online brokerage in that country to offer commission-free trades on local stocks.